Privacy Policy

Last updated: January 11, 2025 This Privacy Policy describes how CWS Print (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from CWS Print.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). By using and accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with these terms, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly. We encourage you to review this policy regularly to stay informed about how we process your data.

What Personal Information We Collect

A. Information You Provide Directly

Contact details: Name, address, phone number, and email. Order information: Name, billing/shipping address, payment confirmation, email, and phone number. Account details: Username, password, security questions, and account preferences. Customer support inquiries: Any information you provide when contacting us.

B. Information We Collect Automatically

Device and browser information: IP address, browser type, device type, and operating system. Usage data: Interaction with our Site, pages visited, time spent on pages, clicks, and referring URLs.

C. Information We Collect from Third Parties

Payment processors: Payment confirmation details (but not full payment card details). Marketing and advertising partners: To improve our promotional efforts. Analytics providers: Including Google Analytics and Facebook Pixel, to understand site traffic.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Services: Processing transactions, shipping orders, account management, and customer support.
  • Marketing & Advertising: Sending promotional emails, displaying targeted ads, and customizing your shopping experience.
  • Security & Fraud Prevention: Detecting fraudulent transactions, enhancing security, and complying with legal obligations.
  • Analytics & Service Improvement: Using tools like Google Analytics to improve our website.

🔹 You can opt out of marketing emails at any time using the unsubscribe link provided in our communications.

Cookies and Online Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us analyze traffic, personalize content, and serve targeted advertisements via Google Ads and Facebook Pixel. By using this Site, you consent to the use of cookies as outlined in this policy. 🔹 You can manage your cookie preferences by adjusting your browser settings or using our cookie consent banner.

How We Share Personal Information

We do not sell your personal information. However, we may share it under the following circumstances:

  • With service providers (e.g., payment processors, shipping partners, IT services, analytics providers).
  • For advertising purposes (e.g., Google Ads, Meta, and marketing partners for targeted advertising).
  • To comply with legal obligations (e.g., responding to lawful requests from authorities).
  • In the event of a business transfer (e.g., merger, sale, or acquisition of CWS Print).

Data Retention

We retain personal data based on the following criteria:

  • Order information: Retained for up to 5 years for legal, tax, and accounting purposes.
  • Account data: Retained as long as the account is active.
  • Marketing data: Retained for up to 12 months or until you opt out.

Your Rights & Choices

Depending on your location, you may have the following rights under privacy laws (e.g., GDPR, CCPA):

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Delete: Request the deletion of your personal information.
  • Right to Correct: Request corrections to inaccurate personal information.
  • Right to Opt-Out: Opt out of marketing emails, targeted ads, or the sale/sharing of data.
  • Right to Data Portability: Request a structured, machine-readable copy of your data.

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect personal data from children under 18. If a parent or guardian believes that their child has provided us with information, they may request its deletion by contacting us.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us: 📞 Phone: +1-(877) 309-1659 📧 Email: info@cwsprint.com 📍 Address: 35 Charleswood Circle Brampton, Ontario, L7A 1Z2 Canada